Privacy Policy

1. Introduction

Welcome to Mintvako (“we,” “us,” or “our”). We operate the website https://mintvako.com/ and provide an online shopping experience for tableware, ceramic products, drinkware, and related home dining accessories.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, browse our products, place an order, contact our customer service team, or otherwise interact with our services.

Our website is operated by:

Website Operator: Guangzhou Guijiqi Construction Co., Ltd.

Business License Entity: Guangzhou Guijiqi Construction Co., Ltd.

Registered Address: Room 301, No. 96 Hesheng Road, Wanqingsha Town, Nansha District, Guangzhou, Guangdong, China

Email: service@mintvako.com

Customer Service Phone: +1 712-215-8176

By using our website, you acknowledge that your personal information may be processed as described in this Privacy Policy, subject to applicable privacy laws and any consent requirements that apply to you.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our website.

2.1 Information You Provide

When you place an order, create an account, contact us, or submit information through our website, we may collect:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Order details and purchase history

• Customer service messages and other information you choose to provide

If you contact us about an order, we may use the information you provide to identify the transaction and respond to your inquiry.

2.2 Payment Information

When you make a purchase, payment information is processed through the payment methods and payment service providers available at checkout.

We may receive payment-related details such as transaction status, payment confirmation, billing information, and limited payment method details.

Full payment card numbers and security codes are generally handled by the applicable payment processor rather than stored directly by us. The precise information processed depends on the payment method you choose.

2.3 Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Operating system

• Pages viewed and links clicked

• Referring website or source

• Approximate location derived from technical information

• Visit timestamps and website interaction data

We use this information, where appropriate, to operate our website, understand customer interactions, identify technical problems, and improve the shopping experience.

2.4 Order and Customer Service Information

We may maintain records of purchases, order fulfillment, delivery status, returns, refunds, exchanges, and customer service communications as necessary to provide our services and maintain appropriate business records.

3. How We Use Your Information

We may use personal information for the following purposes:

• Order processing: To confirm, process, fulfill, ship, and manage your purchases.

• Customer support: To answer questions and assist with orders, delivery issues, returns, and refunds.

• Payments and fraud prevention: To process transactions, verify payment status, protect our website, and detect suspicious or unauthorized activity.

• Website operations: To maintain website functionality, troubleshoot errors, and improve performance.

• Personalization: To remember relevant preferences and improve your browsing experience where permitted.

• Analytics: To understand website traffic, product interest, and customer interactions.

• Advertising: Where applicable and permitted, to measure advertising performance, attribute sales, and provide relevant advertisements.

• Legal compliance: To comply with applicable laws, respond to lawful requests, resolve disputes, and protect our legal rights.

We do not use personal information for purposes that are incompatible with the purposes described above unless permitted by applicable law or otherwise disclosed to you.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to support website functionality and understand how visitors interact with our store.

4.1 Types of Cookies

Essential Cookies

These cookies help provide core website functions, such as shopping cart operation, checkout, security, and remembering certain session information.

Preference Cookies

These technologies may remember settings or preferences to make your browsing experience more convenient.

Analytics Cookies

Where enabled, these technologies help us understand website traffic, page performance, and how visitors use our store.

Advertising and Measurement Cookies

Where enabled and permitted, advertising technologies may be used to measure advertising effectiveness, understand conversions, limit repetitive advertisements, or support relevant advertising.

4.2 Managing Cookies

Depending on your location and applicable law, you may be able to accept or reject non-essential cookies through our cookie consent tools or adjust cookie settings through your browser.

Disabling certain cookies may affect website functionality, including shopping cart or checkout features.

Where required by law, we will obtain consent before using non-essential cookies or similar technologies.

5. Third-Party Services

We may use third-party service providers to operate our store and provide services to customers. These providers may process personal information as necessary to perform their services, subject to their applicable terms and privacy practices.

Depending on the services enabled on our website, these providers may include:

5.1 Shopify

Our online store is hosted on Shopify. Shopify provides ecommerce infrastructure and related services that support website operation, checkout, order management, and other store functions.

Information submitted through our store may be processed by Shopify and its relevant service providers.

5.2 Payment Providers

Payment service providers may process payment information to authorize and complete purchases, detect fraud, and comply with applicable financial requirements.

Their processing of your information is governed by their own privacy policies and applicable terms.

5.3 Shipping and Fulfillment Providers

We may share necessary order information, including your name, shipping address, telephone number, and order details, with shipping carriers and fulfillment providers to deliver purchases, provide tracking information, and handle delivery issues.

5.4 Analytics and Advertising Providers

Where applicable, we may use analytics and advertising service providers to understand website usage, measure campaign performance, and assess advertising conversions.

These providers may use cookies, pixels, device identifiers, or similar technologies, subject to their configurations, your choices, and applicable law.

5.5 AppLovin Advertising and Measurement

AppLovin is a third-party advertising and measurement partner. When we enable AppLovin pixels, cookies, scripts, or related integrations on our website, AppLovin collects information from your browser or device, and we may share shopping-event information with it.

Depending on the integrations enabled and your privacy choices, this information may include:

• IP address, browser and device information, and cookie or other online identifiers.

• Pages and products viewed, shopping searches, and interactions with advertisements.

• Products added to your cart, checkout activity, and purchase history.

• Email address, phone number, or general location information, where these fields are included in the enabled integration and sharing is permitted.

AppLovin uses this information to deliver and personalize advertisements, measure advertising performance, attribute purchases to advertising campaigns, maintain security, and improve its advertising services and technologies.

When these integrations are enabled, we provide a cookie banner or equivalent privacy controls explaining their use. Where consent is required, we obtain it before activating non-essential tracking or sharing information for the relevant advertising purposes. We respect applicable consent withdrawals, advertising opt-outs, and recognized privacy signals.

You may manage your choices through the privacy controls provided on our website or contact service@mintvako.com for assistance. AppLovin’s own privacy policy also explains its data practices and the privacy choices it offers.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

5.6 Other Service Providers

We may use service providers for customer support, website security, email communications, technical maintenance, and other business operations.

We seek to limit information shared with service providers to what is reasonably necessary for their assigned functions, subject to applicable law and contractual arrangements.

We do not authorize service providers acting on our behalf to use personal information for unrelated purposes where such use is prohibited by applicable law or contract.

6. How We Share Personal Information

We may disclose personal information in the following circumstances:

• Service providers: To companies that support payment processing, hosting, shipping, analytics, customer support, security, or other store operations.

• Business and legal requirements: Where disclosure is necessary to comply with applicable law, lawful requests, court orders, or regulatory obligations.

• Fraud prevention and security: To investigate suspected fraud, unauthorized transactions, security incidents, or activities that threaten our customers or business.

• Business transactions: In connection with a merger, restructuring, sale, or transfer of business assets, subject to applicable privacy requirements.

• With your direction or consent: Where you request or authorize a disclosure.

We do not sell personal information for money. Where applicable law defines certain advertising-related disclosures as a “sale” or “sharing” of personal information, we will comply with the relevant legal requirements and available opt-out rights.

7. International Data Transfers

Our business is operated from China, and our ecommerce infrastructure or service providers may process information in other countries or regions.

As a result, personal information may be transferred to or accessed from jurisdictions that have privacy laws different from those in your country or region.

Where required by applicable law, we will implement appropriate safeguards for international transfers and provide any required notices or obtain any required consent.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution, and legal compliance.

Retention periods depend on the type of information, the purpose of processing, applicable legal obligations, and whether a dispute or legal matter requires records to be preserved.

When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or stored through our services.

You should avoid sending sensitive payment credentials or other unnecessary confidential information through ordinary email.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of certain personal information.

• Object to or request restriction of certain processing activities.

• Request a copy of certain information in a portable format.

• Withdraw consent where processing is based on consent.

• Opt out of certain targeted advertising, sale, or sharing activities where applicable.

• Lodge a complaint with a relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions.

To submit a privacy request, contact us at service@mintvako.com. We may need to verify your identity before processing your request.

We will respond within the period required by applicable law.

11. Marketing Communications

If we send promotional emails, we will do so in accordance with applicable law and any required consent.

You may unsubscribe from promotional emails by using the unsubscribe link provided in the message or by contacting us.

Even if you opt out of promotional communications, we may still send necessary transactional or service-related messages, such as order confirmations, shipping updates, or responses to your inquiries.

12. Children's Privacy

Our website is intended for a general shopping audience and is not designed to knowingly collect personal information directly from children in violation of applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us so that we can review the matter and take appropriate action.

13. Links to Other Websites

Our website may contain links to third-party websites or services. We do not control the privacy practices of websites operated by other parties.

When you visit an external website, we encourage you to review its privacy policy and applicable terms before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us using the details below.

Store Name: Mintvako

Website: https://mintvako.com/

Website Operator: Guangzhou Guijiqi Construction Co., Ltd.

Business License Entity: Guangzhou Guijiqi Construction Co., Ltd.

Registered Address:

Room 301, No. 96 Hesheng Road, Wanqingsha Town, Nansha District, Guangzhou, Guangdong, China

Email: service@mintvako.com

Customer Service Phone: +1 712-215-8176

AppLovin Privacy Policy: https://legal.applovin.com/privacy/

Thank you for visiting Mintvako.